| REFUND DETAILS | |||||
| REFUND TO ORIGINAL PAYMENT METHOD | REFUND IN STORE CREDIT | RETURN LABEL PROVIDED | INITIAL SHIPPING REFUNDED | ||
| ORDERED WRONG ITEM | TBD - W/ 25% RESTOCKING FEE - ONLY AVAILABLE ON NORMALLY STOCKED ITEMS | TBD - ONLY AVAILABLE ON NORMALLY STOCKED ITEMS | NO | NO | |
| RECEIVED WRONG ITEM | YES W/ NO RESTOCKING FEE | YES W/ NO RESTOCKING FEE | YES | YES | |
| RECEIVED DAMAGED ITEM | YES W/ NO RESTOCKING FEE | YES W/ NO RESTOCKING FEE | YES | YES | |
| ITEM DEFECTIVE | TBD | TBD | DETERMINED BY MANUFACTURER | NO | |
| How do I return? | email sales@afrautoworks.com with order number and reasons for return request. | Once approved, we will send you a confirmation email with shipping guidelines | |||
| WHAT ITEMS ARE RETURNABLE? | Items that fall within the 30 day return window In unused and resellable condition In the original packaging with all the tags intact |
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| What Items can not be returned. | Custom order items (coated or anodized parts) | ||||
| Electronics (gauges, standalone ecus, accessports, k tuners) | |||||
| Assembled parts (long blocks, cylinder head packages, tire and wheel packages) | |||||
| How do I ship back the items? | Refer to email received after contacting sales@afrautoworks.com | Items must be shipped within 7 days of return approval or return will be cancelled and no refund will be given. | |||
